Tuesday 16th November 2021
Today, Parliament Street’s Chief Executive Officer, Patrick Sullivan was featured in The Telegraph discussing how HM Revenue & Customs had botched their hybrid working strategy.
You can read The Telegraph story here.
Below is the section of the article featuring Mr. Sullivan:
Patrick Sullivan, of Parliament Street, a think tank, said HMRC had botched its hybrid working strategy, despite spending millions. “Customer backlogs and delays are at sky high levels,” he said.
He added: “Implementing an efficient remote working strategy is about more than buying a fleet of laptops, it’s about ensuring members of staff are fully trained to operate effectively from any location.”
